Question 1

Are you RGI registered?

Accepted Answer

Yes. All gas work is carried out by a Registered Gas Installer and you receive a Declaration of Conformance for notifiable work.

Question 2

How much does a new gas boiler cost?

Accepted Answer

It depends on the boiler, the location of the flue and what condition the existing system is in. We survey the house and give you a fixed written price before anything starts — no hourly surprises.

Question 3

Do you charge for quotes?

Accepted Answer

No. Survey and written quotation for installation work are free.

Question 4

Is there a grant for a new gas boiler?

Accepted Answer

No. SEAI grants cover insulation, heating controls, heat pumps and solar — not a like-for-like gas boiler swap. Heating controls fitted alongside your new boiler can be grant-eligible.

Question 5

How long does a boiler installation take?

Accepted Answer

A straight swap is usually one day. A combi conversion, or a move to a different location, is typically one to two days.

Question 6

Do you remove the old boiler and packaging?

Accepted Answer

Yes. Old units, tanks, cylinders and all packaging are taken away as part of the job.

Question 7

What areas do you cover?

Accepted Answer

Bray, Greystones, Delgany, Kilcoole, Shankill, Enniskerry, Killiney, Dalkey, Cabinteely, Newtownmountkennedy and the wider North Wicklow and South Dublin area.

Question 8

Do you do emergency call-outs?

Accepted Answer

Yes — leaks, burst pipes, no heat and boiler breakdowns. Ring and we will tell you straight away when we can be with you.

Question 9

How often should a boiler be serviced?

Accepted Answer

Once a year. It keeps the appliance safe and efficient and is usually a condition of the manufacturer warranty.

Question 10

Can I get a grant to replace my gas boiler?

Accepted Answer

No. SEAI does not grant-aid replacing one fossil-fuel boiler with another. There are grants for heating controls, insulation, windows, doors, solar and heat pumps — and if you are moving off gas or oil entirely, the heat pump grant is the one to look at. We will tell you straight rather than imply a boiler swap is grant-funded.

Question 11

Is your work insured?

Accepted Answer

Yes, the business is fully insured. Full policy details are available on request.

Question 12

Which homes qualify for SEAI insulation grants?

Accepted Answer

For most SEAI individual energy upgrade grants the home must have been built and occupied before 2011. Solar PV uses a 2021 cut-off. We will confirm your eligibility before any work is quoted.

Question 13

Do I have to apply for the grant before the work starts?

Accepted Answer

Yes. SEAI and council grants are both approval-first. If the work is done before written approval issues, the application is refused and there is no way back. Only emergency repairs should ever go ahead before approval, and those are not grant-aided.

Question 14

Do you help with the SEAI grant paperwork?

Accepted Answer

Yes. We talk you through which grants apply to your home, what order the works should be done in, and what SEAI needs from you. Grant applications must be approved before work starts.

Question 15

Do you charge a call-out fee?

Accepted Answer

We quote before we travel wherever possible. For emergency call-outs a call-out charge applies and is confirmed on the phone before we set off — you will never be surprised by it on the doorstep.

Question 16

Can I get a grant towards a heat pump?

Accepted Answer

Yes. The heat pump system grant is worth up to EUR 6,500, plus EUR 200 towards the required technical assessment. Your home usually needs a good insulation level first.

Question 17

How often should a gas boiler be serviced?

Accepted Answer

Annually. Most manufacturers require an annual service to keep the warranty valid, and landlords must have a gas safety check carried out every year. An annual service is also the cheapest way to catch a failing part before it strands you in January.

Question 18

Are your quotes fixed and in writing?

Accepted Answer

Yes. After we see the job we issue a clear written quote with the price, the boiler or parts specified and what is included. No hourly surprises.

Question 19

Do you cover Dún Laoghaire and Stillorgan?

Accepted Answer

Yes. We cover Bray, Greystones and north Wicklow, and across south Dublin including Shankill, Cabinteely, Killiney, Dalkey, Dún Laoghaire and Stillorgan.

Question 20

Do you work on older houses with cast iron pipework?

Accepted Answer

We do. Older Bray, Greystones and South Dublin homes often need staged repiping. We plan the work so heat and hot water stay on as much as possible.

Question 21

Is there a grant to repair or replace heating for an older homeowner?

Accepted Answer

Yes. Housing Aid for Older People is a local authority scheme for homeowners aged 66 or over, worth up to €10,700, and it explicitly covers the provision or repair of heating, water supply and sanitary facilities. It is means-tested on gross household income for the previous tax year and works must not start before written approval. In Bray and North Wicklow it is run by Wicklow County Council; in Shankill and Cabinteely it is Dún Laoghaire-Rathdown County Council. Processing takes months, not weeks, so it is not a route for a boiler that has already failed.

Question 22

Is there a grant for a walk-in shower?

Accepted Answer

Yes. The Mobility Aids Grant covers level-access showers, grab rails and ramps up to €8,000 where gross household income is €37,500 or less. For more extensive adaptations, or where the household is over that limit, the Housing Adaptation Grant for People with a Disability covers accessible showers and downstairs toilet facilities up to €40,000, tapering by income. Both are administered by your local council, are means-tested, and require written approval before work begins.

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